Clear rules. Safer hiring. Better trust.
A single place for HireGo AI’s platform terms, privacy commitments, payment protections and digital service fulfilment rules.
Trust principle
Automation supports the workflow. People remain responsible for consequential hiring decisions.
support@hiregoai.comTerms & Conditions
Platform rules for candidates and employers, AI-assisted workflows, managed hiring, subscriptions, payments and acceptable use.
Privacy Policy
How candidate, employer, assessment, video, payment, communications and technical data are handled.
Refund & Cancellation
Clear rules for subscriptions, credits, failed payments, duplicate charges, managed services and refund timelines.
Service Delivery
When digital access, credits, assessments, interviews and managed hiring services are delivered after payment.
Payments
Gateway-review ready structure
Public terms, privacy, refund/cancellation and service-delivery pages are separated so payment providers can review each policy directly.
Communications
Transactional by design
Account verification, security, interviews, assessments and workflow notices are treated as transactional communications rather than unsolicited bulk marketing.
Identity
Verified facts only
Legal entity name, tax details, postal address and support phone should be published only after they are confirmed and should match KYC, checkout and invoice records.
Need help?
Questions about a policy, payment or account?
Contact HireGo AI support and include the relevant account or order reference. Never send passwords, OTPs, CVV values or full card numbers by email.